Lurking is Listening (SCHOOL)
Jeff Atwood introduces his piece with an open ended statement that draws in the reader. The title “Because
Reading is Fundamental,” serves the content of the article by compelling the reader to continue.
Atwood argues that more conversation does not correlate with “good” conversation, people are not reading the content they are
commenting on. Commenters are more concerned with number of posts than quality of posts, and this has
serious negative effect in online communication culture.
The Ars Banana Experiment demonstrates that most
people commenting on articles don’t actually read the full text before making their comments. It supports
Atwoods thesis as the finding of this experiment proved it took approx. ninety commenters before finding one
that read to the keyword “banana,” suggesting that most of the people were more concerned with “talking”
without fully being informed on the topic they were commenting on. The Slate Experiment collected analytics of
the percentages of article content viewed on the website slate.com. The data shows that many people do not even
scroll down the page and about half of readers view only 50% of the articles.
Atwoods concludes “online,
listening = reading” and listening or reading more important than talking as there is plenty of it going on,
especially misinformed talking online. He says we need to incentivize “listening.” Atwood has four main points
providing solutions.
1) Remove interruptions to reading. Specifically let the reader continue their reading flow by loading the next
page of the article automatically.
2) Measure read times and display them. Atwood wants the main “number” next to a commenters name the
amount of time they spent reading the content.
3) Give rewards for reading. Reward for the right reasons.
4) Update in real time. Preserving the “organic” type of discourse that happens in face-to-face conversations and
apply that framework to online discussion in some type of algorithm.
Atwood says reading is fundamental.
Discourse helps people learn continuously and then in turn become better readers/listeners. In theory his
argument and supportive evidence hold ground. In reality, those who comment will continue to comment, and
those who read and “lurk” will continue to do so. Internet comments are not an accurate representation of an
article or blogs audience. Providing information on this issue is important, but words do not have the power to
change the personalities of the internet user.
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